Wellness & Spa Receptionist

Wellness & Spa Receptionist

• Welcome and assist guests with a warm and professional service.
• Manage appointments, bookings, payments and daily reception operations.
• Coordinate closely with the BDMS Wellness Clinic to ensure seamless guest journeys and smooth service delivery.
• Communicate guest appointments, treatments and requirements accurately between the Wellness & Spa and BDMS Wellness Clinic teams.
• Handle guest enquiries and requests, providing accurate information on wellness treatments and services.
• Support upselling of Wellness & Spa treatments and packages.
• Maintain accurate records and ensure all reception and administrative procedures are followed.
• Coordinate with other hotel departments to ensure a smooth overall guest experience.

Qualifications

• Previous experience in Wellness, Spa, Hotel, Clinic or Customer Service is preferred.

• Good command of Thai and English, both written and spoken.

• Strong communication and coordination skills.

• Service-minded with a professional and welcoming personality.

• Good attention to detail and ability to manage multiple tasks.

• Able to work shifts, weekends and public holidays.

• Experience working with medical or wellness services is an advantage.

• Additional Information

• Employee benefit card offering discounted rates at Accor hotels worldwide.

• Develop your talent through Accor’s learning programs.

• Opportunity to grow within your property and across the world!

• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

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