About this role
Job title: Wellness & Recognition Specialist
About the Role The Wellness and Recognition Specialist will be responsible for the end-to-end management, coordination, and strategic delivery of the organisation’s wellness and recognition agenda, using a data-led approach to improve productivity, resilience, engagement and sustainable performance. This role reports to the Rewards Manager within the Human Capital team. Location: Cape Town or Johannesburg.
What You'll Do
- Provide centralised, end to end management of all wellness initiatives across the organisation.
- Shift the wellness approach from reactive to preventative, using data and trends to identify emerging employee wellbeing risks early to inform targeted interventions at group, division, and departmental levels.
- Ensure alignment between wellness initiatives, people strategy, and broader business outcomes.
- Act as the single point of accountability for the wellbeing agenda, ensuring sustainability and long term impact.
- Track the effectiveness and uptake of wellness interventions.
- Support leadership with evidence based insights on wellbeing risks and priorities.
- Manage and govern relationships with all wellness service providers, ensuring delivery against agreed SLAs and service standards to maintain trust and credibility in the programmes offered.
- Coordinate wellness offerings across providers (e.g. physical health, mental health, financial wellbeing, occupational health) to avoid duplication and fragmentation.
- Manage and coordinate the organisation’s recognition programme, ensuring alignment to the employee value proposition, people strategy, and business priorities.
- Facilitate and support Business Units in establishing and implementing their own recognition initiatives, including providing guidance, governance, frameworks, and best practice to ensure consistency and impact across the organisation.
- Plan and coordinate all aspects related to the Santam CEO Awards, including timelines, stakeholder engagement, nomination and adjudication processes, communications, event logistics, and overall programme delivery.
- Monitor participation, effectiveness, and feedback on recognition initiatives, using insights to continuously improve programme design and employee experience.
- Improve visibility, clarity, and packaging of wellness offerings to increase employee and line manager awareness and utilisation.
- Equip leaders and managers with guidance to support employee wellbeing effectively.
What We're Looking For Experience & Qualifications
- Relevant qualification in Human Resources, Psychology, Health Sciences, Social Sciences, or a related field.
- 5+ years’ experience in wellness, employee wellbeing, HC, or a related people focused role.
- Demonstrated experience managing wellness and recognition programmes, service providers, and stakeholder relationships.
- Experience working with sensitive and confidential employee information.
- Exposure to data analysis, reporting, or analytics within a wellbeing or HC context is advantageous. Key Competencies & Skills
- Strong analytical and problem solving capability
- Ability to translate data into actionable wellbeing insights
- Excellent stakeholder engagement and service provider management skills
- Strong communication and influencing ability
- High levels of empathy, professionalism, and discretion
- Organised, proactive, and able to manage competing priorities and complex programme logistics