About this role
The Role at a Glance
We are excited to bring on a Wellness Implementation & Enablement Consultant – Retirement Plan Solutions to join the Workplace Solutions Wellness & Customer Experience team.
This role will serve as the operational leader responsible for bringing Lincoln's wellness strategy to life within the Retirement Plan Solutions business. Working across Product, Distribution, Customer Experience, Marketing, Operations, and external partners, you will lead successful launch, enablement, adoption, and ongoing optimization of wellness solutions.
While implementation excellence is a core responsibility, success in this role extends beyond launch. The ideal candidate will use adoption, engagement, and performance insights to continuously refine communications, customer touchpoints, and enablement strategies to reduce friction, improve customer outcomes, and maximize utilization. This role is ideal for someone who enjoys building scalable programs, solving operational challenges, and driving measurable business impact through execution and continuous improvement.
What you'll be doing
- Lead the implementation and launch of new wellness solutions, ensuring operational readiness, s