Welcome Desk & Visitor Coordinator

Job title: Welcome Desk & Visitor Coordinator

Position Information

Posting Number 201104883

Position Title Welcome Desk & Visitor Coordinator

State WI

Employment Status Full Time

Position Status Regular

If Limited Term (End Date of Assignment, Project, or Grant)

Position Type Staff

Job Family Operations and Administrative Services

Hours Per Week 37.5

Position Overview

Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view our Total Rewards guide.

This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

The Welcome Desk & Visitor Coordinator position is for an individual who likes variety and has the skill set to manage multiple tasks in a dynamic environment. The position has three focuses: overseeing the daily operations of Eckstein Hall’s Welcome Desk, supporting the Manager of Building Operations, and providing administrative support to the Associate Dean for External Relations, Events, and Facilities.

Duties and Responsibilities

• 1. Oversees all daily operations of the Welcome Desk and Mailroom, including revising and enforcing parking, building, and visitor policies; and updating daily events and registration lists. Monitors email and telephone communications after hours, during the weekends, and on holidays. Addresses urgent concerns that are reported by Welcome Desk student staff.
• 2. Responsible for the supervision of approximately 25 student employees, which includes but is not limited to hiring, training, disciplinary actions, ending the student’s assignment, etc.
• 3. Supports the Manager of Building Operations in ensuring a well-maintained, welcoming physical environment by reporting and tracking maintenance issues and custodial needs, working with Facilities Planning and Management to ensure issues and needs are addressed, and maintaining and utilizing a knowledge base of several systems (Mazevo event software, T2 Parking System, When to Work student scheduling system, LibCal, TMA, and CCure access system).
• 4. Supports the Associate Dean for External Relations, Events, and Facilities by handling travel plans for conference guests and daily administrative tasks to assist with supporting the Dean of the Law School as well as events, alumni relations, and fundraising.
• 5. Works directly with law students and the Student Affairs Department to reserve space for information tables and rooms for academic competition practices. Coordinates and maintains room reservation systems for Volunteer Legal Clinics and group study rooms.

Required Knowledge, Skills and Abilities

• Associate’s or vocational/technical school degree
• A minimum of one year of experience
• Proficiency in core Microsoft Office Suite applications (Excel, Outlook, Word, PowerPoint, OneNote)
• Problem-solving skill set: ability to identify a problem and troubleshoot solutions.
• Experience directly supervising others
• Strong written, verbal, and interpersonal skills required to communicate effectively with Law School Community members, guests, visitors, and student staff
• Ability to work independently and collaboratively. Must be able to work with minimal supervision, requires exercising independent judgment
• Ability to warmly greet and work with students, faculty, staff, and visitors, both in person and on the telephone
• Track record of ability to problem-solve, multitask, prioritize, and manage time effectively

Preferred Knowledge, Skills and Abilities

Bachelor’s degree

Department Law School

Posting Date 09/22/2026

Closing Date

Special Instructions to Applicants

EOE Statement

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

Required Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*)).