Welcome Center Attendant

City of Americus Posted 1d ago Americus, Georgia, United States $15/hr Onsite Part Time

Responsibilities

• greeting visitors
• conducting tours
• answering telephone

Requirements

• High school diploma or GED required

• Plus three months of records keeping

• Customer service, or closely related experience. Valid Georgia certifications or licenses are not required

• About the Department

• The purpose of the Welcome Center Attendant classification within the Tourism department is to provide customer service to travelers, tourists, visitors, new residents, residents, or other individuals visiting or calling the Welcome Center, as well as promote the community to encourage people to visit Americus.

• Position Duties

• The functions listed below are those that represent most of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Perform customer service functions by greeting visitors and ascertains nature of visit.

• Provide visitors with directions to various destinations and conduct tours.

• Answer the telephone and relays messages or directs calls to appropriate personnel and, returns calls as necessary.

• Provide information related to the city, county, and the state, on local restaurants, lodging, attractions, sites, history, parks, recreation facilities, education, quality of life, and other issues.

• Assist in planning for special events, trade shows, conferences, conventions, or workshops.

• Maintains supply of current pamphlets, brochures, and maps; refills depleted supplies as needed; removes outdated materials for disposal.

• Performs related work as assigned.

• Minimum Qualifications

• Education: Requires High School graduation or GED equivalent.

• Experience: Requires three months experience in records keeping, customer service or closely related experience.

• Other Qualifications

• Required Certifications and Licenses Valid in the State of Georgia.

• None.

• Physical Demand

• Sedentary Work – Involves lifting no more than 10 pounds at a time, and occasionally carrying objects weighing up to 5 pounds.

• Work Environment (Unavoidable Hazards)

• None.

• Americans with Disabilities Act Compliance

• The City of Americus is an Equal Opportunity Employer. ADA requires the city of Americus to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Benefits

• We pride ourselves on providing competitive pay and an excellent benefits package that includes; Health, Dental, and Vision Insurance, Retirement Options, Wellness Programs, 11 Paid Holidays, 3 Personal Days, Birthday Leave, Paid Sick Leave, Paid Vacation Leave, and much more, while also ensuring that we remain compliant with the City Personnel policies and procedures and Local, State, and Federal regulations.