Welcome Center Associate

Job Description

The Welcome Center Associates supports the operational process, ensuring the packing lines are kept running to help the site achieve targets, ultimately ensuring our customers’ requirements are fully met.

What are we looking for?

Education and Skills

• High School Diploma/GED
• Strong verbal and written communication skills
• Basic computer skills
• Passion to work and learn in a manufacturing environment
• 1 year of manufacturing experience preferred but not required

Physical Requirements

• Must be capable of working at elevated heights
• Must be able to lift 50 lbs repetitively
• Must not be unusually sensitive to chemicals (contact lenses not recommended)
• Vision correctable to 20/20
• Must be able to stand on feet for long periods
• Standing on a concrete floor
• Wearing proper personal protective equipment (hair net, bump cap, ear plugs, safety shoes, and uniform)
• Bending, stooping, twisting, turning, standing for extended time periods, reaching, and climbing stairs
• Must be able to adapt to temperature and environmental extremes such as hot to cold, dust, dirt, and chemicals
• Forklift assignments require OSHA certification and getting on and off frequently
• Able to work with minimal supervision

What will be your key responsibilities?

• Works closely with Planners, Taskers, Shift Leaders, and Over the Road drivers to achieve and maintain high service levels
• Coordinate driver, equipment, yard moves, and freight
• Delegating work to Yard Spotters if or when needed
• Ensure that all shipping and receiving documents and functions are completed accurately and on time
• Facilitate ease of outbound loading / inbound offloading by sequencing and determining best load out / in locations
• Maintain all written or electronic logs accurately and on time
• Comply with international shipping regulations
• Prepares and distributes documented correspondence accurately and timely
• Input data as requested / needed on timely basis
• Ensures all documents are signed and time stamped correctly
• Must check in trailers / dispatch trailers per SOP
• Must be able to use appropriate computer applications for the job
• Maintain monthly measurement log by number of shipments, hand carries, misc., and transport order
• Comply with International customs shipping regulations
• Forwarding of information to the destination freight forwarder of all crated and hand carry shipments
• Maintaining and ensuring the facilitation of document retention storage
• Prepares and distributes documented correspondence accurately and timely
• Input data as requested on a timely basis
• Check data entry and documentation for accuracy
• Perform additional duties as assigned by management
• May be required to perform other job-related miscellaneous duties

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today
• Best-in-class learning and development support from day one, including access to our in-house Mars University
• An industry competitive salary and benefits package, including company bonus

Commitment to Equal Employer Opportunities: All qualified applicants will receive consideration for employment in accordance with applicable law and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other category protected under federal, state, and local laws. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Note to Candidates Regarding AI Embracing AI as a vital skill for today and tomorrow, we welcome candidates to use AI to assist with your preparation as you engage with our recruiting process—from helping to perfect your CV/resume to using it to refine your interview skills. While AI can assist you, we expect that your ideas, responses, and demonstration of competencies throughout the recruitment process are authentically your own. We value genuine engagement and want to see the real you shine. At Mars, AI is here to support—not replace—the human connection at the heart of our recruitment process.

Note to Search Firms/Agencies: Mars, Incorporated and its subsidiaries and affiliates (Mars) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Mars and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Mars will be deemed the sole property of Mars and no fee will be paid in the event the candidate is hired by Mars.

At Mars we are committed to creating an inclusive environment for all candidates and provide reasonable accommodation throughout the hiring process. If you require any accommodations during the application or interview process, please let us know.

Benefits at a Glance:

• Industry competitive pay & bonus
• Learning and development support
• Tuition reimbursement
• Pet friendly offices
• Paid time off
• 18 paid weeks off for parental leave in the US
• Up to 23 weeks top-up for parental/maternity leave in Canada
• 5+ days of bereavement leave
• Health & dental package from day 1
• Life insurance & disability coverage
• On-site fitness center
• 401(K) Match/Retirement Savings Plan
• Defined Contribution Pension Plan in Canada

Note: Benefits may vary by role and location.