About this role
Wedding & Event Inquiry Specialist (Full-Time or Part Time)
By Landmark | Plainfield, NJ
By Landmark is hiring a Wedding & Event Inquiry Specialist to handle inbound inquiries from couples and clients. This is a phone-focused role where you’ll guide conversations, answer questions, and schedule venue tours across our properties.
No cold calling, all inbound leads.
Responsibilities
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Respond to inbound inquiries via phone, email, and text
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Speak with couples/clients to understand event details (date, guest count, style)
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Recommend the best-fit venue(s) and schedule tours
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Follow up consistently to convert inquiries into appointments
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Log activity in CRM and manage scheduling
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Coordinate with venue sales teams
Qualifications
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1–3 years of customer service, call center, or scheduling experience
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Strong phone presence and communication skills
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Organized and able to manage multiple conversations at once
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Comfortable using CRM systems and scheduling tools
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Hospitality or event experience is a plus
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Compensation & Schedule
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Hourly + commission opportunities
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In-person role (Plainfield, NJ)
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Weekend availability required
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Work-from-home flexibility on weekends
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Why Join Us
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No cold calling, high-intent inbound leads
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Fast-paced environment with clear goals
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Opportunity to grow into sales or event roles
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Work with well-known venues across NJ & PA