Web and Digital Communications Officer

Web and Digital Communications Officer

Posted: Nov 2, 2026

Expires: Not specified

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Aldelia’s global management strategy delivers specialised services to the Oil & Gas sector from dedicated teams in each key strategic region. From these centres we can support our clients locally by being able to take advantage of the local labour markets whilst also having the ability to resource candidates internationally for technical, engine...

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Web and Digital Communications Officer

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 10 years
• Location Lagos
• Job Field Marketing and Communication

SERVICE DIMENSIONS

The Digital Officer position is a multidimensional function: coordinating activities of the Webmaster for COMPANY external websites involving the management of the two internet websites which cover both upstream and downstream branches. These are the main external online platforms for the interpretation of the Group’s brand in Nigeria and for engaging with key external stakeholders including the media, partners, authorities, academics, job seekers, students, etc.

This role is responsible for the Brand Management of COMPANY Affiliate in Nigeria ensuring strict compliance with the company guidelines on brand management for all internal and external publications. The position supervises activities concept creation and designing, standardization and product development of all Communication projects. This role also manages Social Media content conceptualization, creation and curation for Exploration and Production and Marketing and Servicing branches in Nigeria. The Digital Communication aspect of the position is responsible for the development and implementation of all internal and external digital content, online brand presence and social media communication engagement strategy to promote the brand and reputation of the COMPANY in Nigeria.

• Financial Data: Contributes to the implementation of a global Corporate Communication budget of $1,000,000 to achieve the internal and external communication goals of TotalEnergies in Nigeria
• People Data: oversight supervision of the Digital Communication officer and the Lead, Video, Social & Digital based in Lagos and Port Harcourt respectively within the Communication Projects team.
• Statistical Data: Contributes to the overall communication objectives of company with planned activities and publications to more than 3,000-staff and contractors. Designs and implements production of digital content for both upstream and downstream affiliates of TotalEnergies in Nigeria.
• Production Data: Produce and distribute all approved corporate digital content to stakeholders including MDAs, National Assembly (Senate/ House), the Niger Delta States, Lagos State, Media Houses and conferences e.g. NAPE, OWA, SPE, NOG, PNC etc, to ensure favourable brand management and corporate reputation management

ACTIVITIES

Strategic Leadership:

• Develop and execute a comprehensive digital strategy aligned with COMPANY global objectives, with particular focus on the Nigerian market as approved
• Implement approved digital transformation initiatives across upstream and downstream operations, ensuring seamless integration with corporate communication goals
• Establish and maintain digital governance frameworks that ensure compliance with global standards while addressing local market needs

Digital Technical Leadership:

• Develop architecture for digital presence, including websites, intranets, and emerging platforms for approval
• Drive platform optimization through advanced analytics and user experience enhancements
• Evaluate and implement emerging technologies to maintain competitive advantage

Infrastructure Management:

• Oversee technical infrastructure ensuring 99.9% (24/7/365) uptime for critical digital platforms
• Implement enterprise-grade security protocols including multi-factor authentication and firewall systems
• Coordinate with global IT teams on system upgrades and maintenance schedules

Strategic Content Development:

• Implement content strategies that support business objectives across upstream and downstream operations
• Create compelling multimedia narratives that showcase COMPANY market leadership
• Develop localized content strategies that resonate with Nigerian stakeholders while maintaining global brand standards

Brand Management:

• Ensure consistent brand representation across all digital touchpoints
• Implement the approved brand guidelines specific to digital platforms
• Follow up with brand monitoring and reputation management initiatives

Project Management:

• Manage a portfolio of digital projects with est. budgets of $1,000,000+ as approved
• Lead matrix teams including internal resources and external vendors
• Implement project management methodologies for optimal resource utilization on projects

Stakeholder Engagement:

• Implement brand guidelines that maintain relationships built with key stakeholders, partners as approved
• Coordinate with global headquarters on strategic initiatives for the local digital platforms
• Implement stakeholder communication programs during critical business phases

Performance Optimisation & Analytics:

• Establish KPIs aligned with business objectives
• Implement advanced analytics & reporting frameworks for data-driven decision making
• Develop and provide digital platform performance reports as directed by CS Manager and leadership

Continuous Improvement:

• Lead regular platform audits and optimization initiatives
• Implement A/B testing protocols for content and user experience enhancement
• Drive innovation through systematic evaluation of emerging technologies

Risk Management:

• Implement robust risk assessment protocols for all digital communications
• Develop and implement approved crisis communication preparedness for dark site management
• Ensure compliance with data protection regulations and corporate security policies (GDPR)

Company Crisis Response Protocols:

• Support the Manager’s digital crisis communication strategies during incidents
• Coordinate with emergency response teams on communication protocols for ERM as approved
• Implement guidelines for stakeholder communications during critical situations as approved by Manager

Change Management:

• Work with manager on digital transformation initiatives
• Support the Manager on change communication programs
• Implement training and development programs for digital capabilities where required

COMPANY Industry Leadership:

• Ensure worldclass presentation of COMPANY at key industry events (NAPE, OWA, SPE, NOG, PNC)
• Promote digital innovation initiatives to ensure COMPANY l