About this role
About the Role EY wavespace Experience Manager (Assistant Director) leads the design of immersive client experiences, applying human-centered design to help clients transform their business. This role partners with clients and multifunctional teams to deliver high-quality, scalable wavespace experiences across industries. What You'll Do
- Choreograph and design experiences, bespoke and repeatable, for a diverse roster of clients across wavespace.
- Serve as the primary interface to wavespace clients, owning planning and delivery of wavespace designs and experiences.
- Ensure a consistent wavespace design experience using approved methodologies and best practices.
- Manage session scope, estimates, and actual costs; oversee resourcing for session personnel.
- Provide direction and performance feedback to the production team.
- Manage cadence of client calls and maintain strong stakeholder engagement.
- Coordinate session design using Mural, Miro, OneRoom and other immersive tools, including metaverse environments.
- Oversee logistics and technical setup; coordinate account and delivery team stakeholders.
- Deliver simple to complex experiences across multiple industries.
- Oversee experience documentation, close out, and follow-up reporting and billing.
- Generate additional leads and follow-up wavespace opportunities with stakeholders. What We're Looking For
- Design thinking experience.
- Proven track record of successful design and delivery of innovation sessions.
- Strong consulting experience.
- Adept creative problem-solving skills and the ability to balance needs of the client, account team and the design team.
- 12+ years of experience managing design thinking workshops, teams and facilitation.
- Advanced degree in Design Thinking (preferred). Compensation & Benefits
- Salary: Competitive