Water Treatment Service Technician - Wichita, KS

Water Treatment Service Technician - Wichita, KS

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

Water Treatment Service Technician

Company: Chem-Aqua, a Solenis Company

Type: Full-Time

Compensation: Competitive base salary, full benefits, vehicle allowance, health insurance, 401(k) match & more!

About Us

At Chem-Aqua, water isn’t just water—it’s an opportunity to make businesses run better, cleaner, and more efficiently. As a leader in custom-designed water treatment programs, we help keep boilers, cooling towers, process systems, and wastewater operations performing at their best.

We’re now part of Solenis, a global powerhouse in water and hygiene solutions, giving you the support, innovation, and stability of a company with reach across 160+ countries.

If you want to join a growing team where your work makes a real, everyday impact… jump in. The water’s great.

What You’ll Do

• The Service Technician is a field-based, hands-on, account service position that will provide tower cleaning, coil cleaning, chemical cleaning and some pre-treatment (area specific). This is a remote position.

• Perform diagnostics on water treatment equipment: reverse osmosis Systems, water softeners, and other water treatment/conditioning systems.

• Determine condition of system fluids, identify malfunctions and take corrective actions.

• Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts

• Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers

• Perform assigned lab testing and sampling as required

• Schedule service and sales calls, including daily, weekly and monthly reporting.

• Maintain customer chemical inventory which may include lifting 5 gallon pails that weigh approximately 55-75 lbs

• Other duties as assigned.

• What We’re Looking For

• Highly motivated, self-starter with the ability to build relationships

• 3-5 years of work experience in a field using mechanical principles

• Experience in the water treatment or related industry a plus

• Ability to work flexible schedule, some weekends required

• Valid driver’s license and acceptable motor vehicle record

• Able to pass a drug and background check per the company requirements

• High School Diploma or equivalent

• Knowledgeable in MS Office applications

• This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.

• Work is conducted both indoors and out with varying environmental conditions

• Must be able perform physical work in a HVAC, cooling towers, or boiler equipment environment requiring exposure to chemicals, noise, hot & cold temperatures and inclement weather.

• MUST be in good physical ability – the job requires frequent walking to and from worksite.

• Required work activities include but are not limited to, climbing and descending stairs and ladders (from 10-30’ in height), sometimes while carrying drums of chemicals weighing up to 75 pounds while maintaining a 3-point ladder contact (per OSHA rules). As of the date of this job description, the available ladders have a weight limit of 375 pounds

• Be able to wear protective gear for the face, ears, and gloves

• 35% travel required

• Why You’ll Love This Role

• Make a real impact by helping customers operate efficiently and sustainably.

• Comprehensive and ongoing training—we provide continued sales training (to sharpen your selling skills and strategies) and technical training (on water treatment basics, testing, products, and solutions) delivered through a combination of virtual sessions, in-field/on-the-job coaching, and classroom-style sessions. No prior water treatment experience required—we invest in your growth from day one and throughout your career.

• Support from experienced technical pros and a collaborative team culture.

• Clear pathways for career growth

• Is This You?

• You love connecting with people, solving real operational challenges, and seeing the direct results of your work. You enjoy learning, exploring customer sites, and building a career in a growing, stable industry.

• If that sounds like you… we’d love to talk.

• Equal Opportunity Employer

• We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

• At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

• Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.