About this role
Watch Technician | Retail | AlFuttaim Watches & Jewellery, Dubai
Overview Of The Role:
- The Watch Technician is responsible for performing high-quality repairs and maintenance on watches and clocks, ensuring customer satisfaction through excellent after-sales service. The role is crucial in achieving the set service targets and supporting the sales department by delivering efficient and reliable repair services. This position requires a meticulous approach to work, with a strong focus on technical expertise and customer service, ensuring that all repairs meet the required quality standards.
What You Will Do:
Technical Services
- Perform professional and technical repairs of watches and clocks to industry standards.
- Evaluate and provide technical estimates regarding the authenticity and reparability of watches.
- Verify and monitor quality control checks to ensure service standards are met.
- Consolidate technical issues and provide feedback to improve service efficiency.
- Follow up and manage technical documentation to maintain accurate service records.
Skills
Required
Skills
To Be Successful:
- Technical proficiency in watch and clock repairs.
- Ability to estimate and verify watch authenticity and reparability.
- Proficiency in quality control and technical documentation.
- Strong communication and customer service skills.
What Qualifies You For The Role:
- Completed 10th Standard education.
- 5 or more years of experience in a Service Technician role, particularly working with watches and clocks.
- Sound knowledge of watches and the watch industry.
- Proficiency in MS Excel and Word.
- Excellent customer interaction skills and ability to communicate effectively.
- Strong self-motivation and ability to work independently.
This job post has been translated by AI and may contain minor differences or errors.