Warranty Project Manager

Warranty Project Manager

Locations Houston, Texas, United States of America USA, FL, Lake Mary

Time type Full time

Posted on Posted 2 Days Ago

End Date: October 23, 2026

Job requisition id JR00046138

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Project Operations Manager

In this role, the Warranty Project Manager will be responsible for managing and coordinating all aspects of the warranty process for the projects within Electrification Solutions business. The Warranty Project Manager will be the main customer interface for all warranty claims, owning the process once initial claim is submitted to final resolution, including coordinating with internal and external vendors, as well as services where applicable by terms. This position will utilize your experience/expertise to solve problems and become a customer advocate to ensure minimal impact to customer operations.

The work model for the role is: hybrid in the Houston, TX or Lake Mary, FL office with estimated 25% travel.

This position also requires participation in a rotating on-call schedule.

Your role and responsibilities

• Warranty Management & Customer Advocacy: Serve as primary customer contact for warranty issues, ensuring timely, accurate resolution and acting as a strong advocate for customer needs.
• Claims Assessment & Coordination: Review and validate warranty claims per contractual terms, prioritize multiple cases, and coordinate with vendors, field technicians, and internal teams to minimize customer downtime.
• Process Execution & Documentation: Manage purchase orders, maintain detailed project records, and ensure compliance with HSE standards while driving efficient warranty execution and continuous process improvements.
• Analysis & Reporting: Collaborate with Quality teams to analyze warranty trends, performance, and costs, providing insights to enhance organizational effectiveness and customer satisfaction.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role:

• Bachelor degree (electrical/energy/mechanical engineering degree preferred) with minimum 3 years of experience (project management, engineering or manufacturing experience preferred)
• Problem solving skills, including creative issue resolution and excellent oral and written communication skills, including proficiency in English
• Strong analytical skills to interpret warranty claims vs coverage
• Organizational skills with high attention to detail and sense of urgency in dealing with tasks, as well as customer service skills
• Candidates must already have work authorization that would permit them to work for ABB in the US.

What's in it for you

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to sex, race and ethnicity, marital status, citizenship, age, religion, pregnancy, disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your rights as an applicant, please visit the EEOC site.

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between certain hours by contacting an ABB HR Representative.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable to use ABB's career site.

ABB Benefit Summary for eligible US employees

Health, Life & Disability

• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan with an HSA
• Dental plans and Vision
• Company paid life insurance
• Company paid AD&D
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – company paid
• Long Term Disability – 60% of pay – company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit ABB website to learn more about the impact of our solutions across the globe.

About Us

Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We care At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We grow We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.