About this role

Manage all warranty obligations under CAF maintenance and rolling stock contracts.
Ensure timely identification, tracking, investigation, and resolution of warranty claims while protecting CAF contractual rights and maintaining fleet availability

Manage warranty activities for rolling stock, components, and subsystems under CAF maintenance contracts.
Review failures and determine warranty applicability based on contractual requirements.
Lead technical investigations and root cause analyses for warranty cases.
Track warranty claims, corrective actions, and recoveries from suppliers and subcontractors.
Coordinate with Maintenance, Engineering, Supply Chain, and Quality departments to ensure effective claim management.
Monitor warranty KPIs and prepare regular management reports.
Ensure proper documentation and evidence collection to support warranty claims.
Participate in customer meetings regarding warranty issues and fleet performance.
Support reliability improvement initiatives by analyzing recurring failures and warranty trends.
Maintain compliance with contractual, quality, and safety requirements.

Bachelor’s degree in Electrical, Mechatronics, Industrial Engineering, or equivalent.

Minimum 5 years of experience in railway maintenance, reliability, warranty, engineering support.
Experience in rolling stock systems and railway maintenance (troubleshooting).
Good understanding of contractual warranty management and claim administration.
Knowledge of Root Cause Analysis (RCA), FMEA, and reliability methodologies.
Experience with CMMS/EAM systems and Microsoft Office applications.
Strong analytical, negotiation, and communication skills.
Ability to manage multiple stakeholders and suppliers.

Internally

Externally

Warranty Manager