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Warranty Claims Analyst (In Person)

Dayton Freight Lines, Inc.
Dayton, OH, US
Full-time

About this role

Overview

  • Stable and growing organization

  • Competitive weekly pay

  • Quick advancement

  • Professional, positive and people-centered work environment

  • Modern facilities

  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.

  • Paid holidays (8); paid vacation and personal days

Responsibilities

  • As the Warranty Claims Analyst, you will analyze and process warranty claims.

  • Develop a clear understanding of the warranty processes of Dayton Freight Lines, Inc. (DFL), its suppliers, and Original Equipment Manufacturers (OEMs) for vehicle equipment and component parts

  • Utilizes independent judgment while assessing repair documentation provided by maintenancepersonnel for potential warranty claims

  • Manages and oversees Warranty Operations to ensure timely and accurate processing of all warranty claims to meet suppliers and OEMs guidelines

  • Maintain accurate records of submitted, returned, rejected, and/or paid claims

  • Provide accurate, timely, and professional communications among all staff, suppliers, and OEMs

  • Collaborate with the Fleet Warranty Manager regarding maximizing efficiency and financial recovery for DFL’s Warranty Program

  • Continuously look for opportunities to improve processes

Qualifications

  • Possess a High School Diploma or equivalent.

  • At least 1 year experience working in automotive or transportation industry.

  • At least 1 year working as a Warranty Claims Representative or Analyst.

  • Proficient in Microsoft Office suite (including Excel, Word and Outlook).

  • Possess good written and oral communication skills.

  • Ability to work independently.

Benefits

  • Stable and growing organization

  • Competitive weekly pay

  • Quick advancement

  • Professional, positive and people-centered work environment

  • Modern facilities

  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.

  • Paid holidays (8); paid vacation and personal days

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