Warehouse Operations Manager

Warehouse Operations Manager

CEVA Logistics is seeking a Warehouse Operations Manager to lead storage and distribution activities by establishing policies, SOPs, KPIs, and accountability, while supporting cost control and timely client invoicing.

What You'll Do

• Establish rules and regulations in accordance with legal provisions, the Code of Employee Discipline, and related Company policies, and ensure fair and consistent implementation across all employees without exception.
• Plan, organize, and control all aspects of storage and distribution processes, including receiving, warehousing, and dispatch operations, by initiating, coordinating, and enforcing operational programs, policies, and procedures.
• Review current procedures and establish simple, clear, and documented SOPs and operational procedures that are consistently followed at all levels of operations.
• Establish and monitor Key Performance Indicators (KPIs) across receiving, storage, and dispatch operations, ensuring performance is measured internally and against customer expectations.
• Implement systems of accountability to ensure all customer requirements, reports, documentation, and communications are fully understood, accurately tracked, and completed on time.
• Support achievement of financial objectives by contributing to annual budgeting, monitoring expenditures, analysing variances, and initiating corrective actions where needed.
• Ensure all warehouse services performed are accurately billed and submitted to clients promptly and within agreed timelines.
• Establish inventory cycle count schedules and ensure strict execution, with reconciliation of physical count results against system and book records within two working days.

What We're Looking For

• Experience in planning, organizing, and controlling warehouse storage and distribution processes (receiving, warehousing, dispatch).
• Ability to review procedures and develop simple, clear SOPs documented for consistent use.
• Capability to establish and monitor KPIs across operations and align with customer expectations.
• Skill in implementing accountability systems for customer requirements, reports, and communications.
• Budgeting, cost monitoring, variance analysis, and corrective action experience.
• Experience billing warehouse services to clients promptly and accurately.
• Experience establishing and executing inventory cycle counts with reconciliations between physical counts and system records.