About this role
Warehouse Assistant - Provisioning
What You'll Do
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Receive OEM deliveries, verify them against the delivery note, and flag damage or shortages.
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Label and store goods, update bin cards, and maintain FIFO on the floor.
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Work with IT and the App testing team to run flashing tools (Odin/HMD Toolkit) and app installation (Cygwin) on all provisioning systems for device enrolment.
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Support serial verification and keep provisioning desktops updated within the 24-hour firmware SLA.
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Package devices (QSG, casing, screen protector, seal) and complete final QC checks.
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Oversee provisioning officers, manage their SLAs, and resolve provisioning issues.
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Produce daily, weekly, and monthly throughput and stock count reports.
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Report to the Warehouse Lead and jointly verify materials with Handlers.
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Hit the standards: a 24-hour firmware update SLA, 300 devices per operator per day, and zero handover discrepancy.
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What You'll Need
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A Diploma in Store/Warehouse Management or Procurement
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2 years' work experience in a similar position
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Hands-on experience with an inventory management system, and working knowledge of Microsoft Office tools
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Strong stock management, problem-solving, time management, and multitasking skills, along with the conflict management, negotiation, and collaboration needed to keep a busy floor working together.
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