Waiter/Waitress

Waiter/Waitress

Location: Rixos Bab Al Bahr, Ras Al-Khaimah, United Arab Emirates

Company: RIXOS Job Category: Food & Beverage Region: Luxury & Lifestyle Job Schedule: Full-Time Job Type: Permanent External Reference: REF121394E

Description

• We are part of Accor and Rixos Bab Al Bahr is a luxury hotel that provides a unique experience. We are looking for a Waiter/Waitress to join our team and deliver exceptional guest service.

• Duties and Responsibilities

• Read daily events to acknowledge VIP arrivals.

• Know all menu items, garnishes, contents and preparation methods; relay information to guests politely and concisely.

• Present children’s menus when appropriate; describe specials and alternative cuisine.

• Serve and clear food and beverages in an unobtrusive and professional manner.

• Use the POS system to ring up sales, print checks, close checks and complete cash-out procedures.

• Carry trays, bus and reset tables with linen, china, glass and silver.

• Ascertain guests’ satisfaction and handle any problems, informing a manager as needed.

• Follow cash and credit card procedures according to accounting guidelines.

• Maintain a clean, neat and orderly restaurant throughout service.

• Polish silverware, refill salt, pepper and sugar, creamers, etc.

• Ensure the workstation is stocked with appropriate condiments at all times.

• Report guest comments regarding food and beverage to management.

• Handle and maintain operating equipment with care.

• Learn and adhere to safety, sanitation and hygiene policies.

• Maintain good working relationships with colleagues and other departments.

• Maintain complete knowledge of all F&B services, outlets and hotel services/features.

• Perform opening/closing side duties and set tables according to standards.

• Report any deviations from set standards and procedures to management.

• Keep service and storage areas safe and clean.

• Minimize waste, neglect, breakages and mishandling of supplies and equipment.

• Carry out light cleaning and maintenance of the outlet.

• Assist other Food & Beverage outlets during peak hours if needed.

Qualifications

• Secondary education

Experience

• Minimum 1 year of food and beverage serving experience

• Previous public contact and/or cashiering experience

• Additional foreign language is an asset (Russian)

• Notes

• Diversity and inclusion: The organization promotes meaningful employment with a warm and welcoming culture, excellent working conditions, and opportunities for development. Please communicate any specific needs during the application process.