About this role
Rixos Al Mairid Ras Al Khaimah - Waiter/Waitress
As a Waiter/Waitress at Rixos Al Mairid Ras Al Khaimah, you will provide warm, professional food and beverage service while creating a welcoming experience for every guest. You will follow the resort’s service standards and work closely with the team to keep the outlet running smoothly.
Key responsibilities
- Welcome guests, answer enquiries, and build positive relationships through attentive service.
- Know the food and beverage menu, recommend suitable options, and identify opportunities to upsell.
- Complete opening and closing duties and keep the outlet clean, organised, and ready for service.
- Respond to guest concerns promptly and refer unresolved issues to the Team Leader for follow-up.
- Monitor supplies, minimise waste, and assist with operating equipment inventories.
- Follow food safety, hygiene, health and safety procedures, and participate in required training.
Qualifications
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Diploma or degree in Hospitality or a related field is preferred.
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Previous food and beverage service experience in a four or five-star hotel is an advantage.
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Good knowledge of food and beverage service, with the ability to recommend menu items and upsell.
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Strong communication skills and a friendly, guest-focused approach.
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Understanding of food safety, hygiene, and health and safety standards.
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Additional Information
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Flexible to work rotating shifts, weekends, and public holidays as required by operational needs.
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Able to adapt to different food and beverage outlets and support other areas of the hotel when required.
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Maintains a professional appearance and a high standard of personal hygiene.
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Demonstrates teamwork, professionalism, and a friendly, guest-focused approach.
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Committed to maintaining a clean, organised workplace and following food safety, hygiene, and health and safety procedures.
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Willing to attend training and continuously develop knowledge of the menu and service standards.
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Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
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