About this role
Job title: Waiter
The Bryntirion Inn is a welcoming country inn located in the village of Llandderfel near Bala, known for its warm hospitality, traditional atmosphere, and quality food. We pride ourselves on providing excellent service and creating a relaxed and enjoyable dining experience for our guests.
We are seeking a friendly, reliable, and professional Waiter / Waitress to join our front-of-house team. The successful candidate will be responsible for delivering excellent customer service, ensuring guests have an enjoyable dining experience, and supporting the smooth day-to-day operation of the restaurant.
- Greet guests warmly and escort them to their tables when required.
- Present menus and provide detailed information about food and drink offerings.
- Take accurate food and beverage orders and relay them promptly to the kitchen and bar.
- Serve food and drinks efficiently and courteously.
- Check in with guests during their meal to ensure satisfaction and address any requests.
- Prepare tables by setting up linens, cutlery, and glassware.
- Clear tables and reset them for the next guests.
- Process payments accurately using the point-of-sale system.
- Maintain cleanliness and organisation in the dining area.
- Follow all food safety, hygiene, and health & safety standards.
- Work collaboratively with kitchen and bar staff to ensure smooth service.
Qualifications
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Previous experience in hospitality or customer service is preferred but not essential.
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Strong communication and interpersonal skills.
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A friendly and professional manner with customers.
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Ability to work efficiently in a fast-paced environment.
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Good attention to detail and organisational skills.
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Flexibility to work evenings, weekends, and holidays when required.
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A positive attitude and willingness to work as part of a team.
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Additional Information
What We Offer
- Competitive hourly pay.
- Flexible working hours.
- Staff meals during shifts.
- Gratuities
- A supportive and friendly working environment.
- Opportunity to gain experience and develop within the hospitality industry.
- Relais & Châteaux and Pride of Britain discounted stays