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MISSISSIPPI - Waiter/ess
Crew: On our Ships
River (US/Mississippi)
Category
Food & Beverage
Restaurant
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JOB DESCRIPTION
Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person’s Cruise® in contrast to mainstream cruises.
With more than 250 awards to its name, the company currently operates a fleet of state-of-the-art ships that have received numerous accolades since their launch from industry experts and travelers alike. For the second year in a row, Viking was voted the #1 River Line and the #1 Ocean Line by Condé Nast Traveler in the publication’s 2022 Readers’ Choice Awards. Viking was also named #1 for both Rivers and Oceans by Travel + Leisure in the 2022 World’s Best Awards making it the only cruise line to reach the top of its categories in both publications in the same year.
Why join Viking?
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Elevate your career regardless of where you are on your journey. Viking can help you in reaching new destinations with: o Paid training program in skills and approach to premium hospitality services o On-the-job coaching to help you advance rapidly o A lifelong network of hospitality professionals
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Onboard our ship :o Lodging, meals, Wi-Fi, uniforms, and laundry are free of charge for all crew members o Travel to/from the ship provided and paid for by Viking, unless you are within reasonable driving distance of embarkation or disembarkation ports o Crew-only deck and dedicated recreational activities
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Viking Benefits: US Mainland candidates: o Health, vision, and dental insurance with incredibly low premiums (some plans are fully paid by Viking) o 401(k) plan with Viking match of 100% of employee contributions up to 4% per pay period o Retention bonus program Puerto Rico and Guam candidates: o Health, vision, and dental insurance with incredibly low premiums (some plans are fully paid by Viking) o Retention bonus program
ROLE OVERVIEW
As part of our Mississippi Food & Beverage team, your job is to be the face of Viking in the refined dining and culinary experience we deliver to our guests onboard. You will report to the Assistant Restaurant Manager in our onboard Restaurant, River Café and Room Service.
WHAT YOU’LL DO ON BOARD
Welcome and seat guests, providing them a warm, friendly experience
Control and manage mise en place: setting tables, checking stock, cleaning and polishing equipment, in line with Viking’s service standards
Become expert in Viking’s F&B menus, presenting guests, suggesting dishes, wine selections, answering questions, with appropriate terminology & pronunciation
Relay orders to the Galley and beverage areas, then serve food promptly
Manage and organize your service station, supervising 2 to 4 Assistant Waiters
Follow and diligently implement Viking STAR standards, safety and standard operating procedures, while complying with Public Health Regulations.
Prepare and perform additional F&B activities (i.e. cocktail parties and Teatime) and special events, as assigned.
Willing and able to work 10-12 weeks straight on the ship followed by 3 weeks vacation. (Schedule & rotation may flucuate depending on occupancey and staffing needs)
ABOUT YOU
2+ years’ experience as a Waiter or similar at a 5-Star hospitality and/or restaurant environment; shipboard experience is an advantage.
Must be 21+ years old; physically fit and in good health; must be able to carry heavy items and stand, kneel and bend for prolonged periods of time.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards
Excellent knowledge of all public health policies
MANDATORY REQUIREMENTS & AT WILL EMPLOYMENT:
Viking covers all travel arrangements and associated transportation costs from the airport to the ship
Employees must be fully vaccinated against Measles, Mumps, Rubella, Varicella, Tetanus/Diphtheria, and Hepatitis A and B before their start date. Viking will consider requests for reasonable accommodation for valid medical or religious reasons in accordance with applicable law.
U.S. Citizen or Permanent Resident (green card) to work onboard the ship, as required by federal regulations
Ability to satisfactorily pass a pre-employment drug test. This includes testing for marijuana and other controlled substances. We are a drug-free and alcohol-free workplace.
Viking Cruises is an At-Will Employer. As such your, employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at-will.
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