About this role
Waiter /ess
Location: RIXOS PHU QUOC ISLAND VIETNAM, Phu Quoc, Vietnam ExternalReference: REF73398V Region: Luxury & Lifestyle
Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
We are seeking a friendly and professional Waiter/ess to join our restaurant team in the beautiful island of Phu Quoc, Vietnam. As a Waiter/ess, you will play a crucial role in ensuring exceptional dining experiences for our guests whilst providing attentive and efficient service.
- Greet and seat guests, ensuring a warm and professional welcome
- Take food and beverage orders accurately and efficiently
- Provide detailed menu information, including daily specials and beverage recommendations
- Serve food and drinks in a timely and courteous manner
- Maintain a clean and organised dining area at all times
- Process payments and handle cash and card transactions accurately
- Collaborate with kitchen staff to ensure smooth service flow
- Respond promptly to guest inquiries and resolve any issues professionally
- Adhere to food safety regulations and hygiene standards
- Assist in setting up and closing down the restaurant
Qualifications
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Previous experience as a waiter/ess in a high volume luxury hotel or resort environment
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Excellent customer service skills with a strong focus on guest satisfaction
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Strong communication and interpersonal skills
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Ability to work under pressure and multitask effectively
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Good knowledge of food and beverage service techniques
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Basic maths skills for handling bills and payments
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Physical stamina to stand for long periods and carry trays
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Ability to memorise menu items and daily specials
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Fluency in English; additional languages are advantageous
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Familiarity with Vietnamese cuisine and culture (preferred)
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Flexibility to work various shifts, including evenings and weekends
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Willingness to work in Phu Quoc, Vietnam
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Additional Information
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What awaits you...
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The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
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The ability to challenge the norm and work in an environment that is both creative and rewarding.
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Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
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A competitive package and plenty of development opportunities.