VP, International IT Engagement and M&A Integrations

VP, International IT Engagement and M&A Integrations

Live Nation Entertainment

Global IT

VP, International IT Engagement and M&A Integrations

Department

Global IT

Division

International

Reports To

SVP / Global Head of IT Operations

Location

UK based (40% Travel Required)

About Live Nation Entertainment

Live Nation Entertainment is the world's leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Sponsorships & Advertising. Operating in more than 40 countries and producing over 35,000 events annually, we connect fans, artists, venues, and sponsors on a global scale. Our Global IT function is a critical enabler of this operation — delivering technology infrastructure, enterprise services, and innovation across every region we operate in.

Role Overview

The VP, International IT Engagement and M&A Integrations is a senior leadership role within Live Nation's Global IT department, serving as the primary operational and strategic interface for all International IT activity. This individual acts as the Business Point of Contact (BPOC) for regional business and IT escalations, IT service performance, and new business engagements (M&As), while providing direct support to the Global Head of IT Operations across strategic initiatives, budgeting, and resource management.

With a broad international remit spanning EMEA, APAC, Latin America, and beyond, this role requires a seasoned IT leader who can navigate complex, multi-regional environments, drive operational excellence, and lead with credibility at both an executive and local team level.

Key Responsibilities

• IT Operations Leadership & Service Excellence

• Serve as the Business Point of Contact (BPOC) for all International business and IT escalations, ensuring issues are triaged, communicated, and resolved in alignment with global SLAs and business expectations.

• Provide hands-on oversight and strategic support to regional and local IT teams across international markets, ensuring consistent delivery of IT services.

• Help drive local Customer Satisfaction (CSAT) outcomes, implementing measurement frameworks, reviewing feedback, and leading continuous improvement initiatives.

• Act as the primary escalation point between regional business stakeholders and Global IT leadership, ensuring visibility and accountability across service tiers.

• Support to Global Head of IT Operations

• Function as a key support and trusted advisor to the Global Head of IT Operations, contributing to organisational strategy, roadmap planning, and executive-level communications.

• Assist with the development and management of the IT budget, including resource planning, vendor management, capital expenditure approvals, and cost optimisation