VP, Global Delivery

VP, Global Delivery

The Vice President, Global Delivery is responsible for the operational execution, staffing strategy, delivery governance, and overall performance of Thunder’s global delivery organization. This leader owns the execution engine of the company, ensuring projects are delivered with high quality, strong margin performance, predictable forecasting, and disciplined operational governance across all regions, practices, and customer portfolios.

The VP, Global Delivery leads Thunder’s PMO, Resource Management, and Regional Delivery organizations while partnering closely with Architecture, Practice Leadership, Account Delivery/Customer Success, Sales, and Finance to ensure delivery execution aligns with company objectives, customer outcomes, and financial targets. This role serves as the executive owner for delivery execution and operational accountability, ensuring Thunder maintains a scalable, high-performing delivery organization capable of supporting rapid growth without compromising delivery quality, margin integrity, or customer trust.

Key Responsibilities

• Global Delivery Leadership & Operational Execution

• Lead and scale Thunder’s global delivery organization, including PMO, Resource Management, and Regional Delivery Leads

• Establish operational accountability across delivery teams for execution quality, forecast accuracy, margin performance, and customer outcomes

• Drive organizational consistency, operational maturity, and delivery excellence across all delivery functions

• Ensure delivery operations scale effectively across multiple practices, technologies, industries, and regions

• Resource Management & Utilization Optimization

• Own company-wide staffing strategy and resource allocation across all delivery portfolios

• Maximize global resource utilization by optimizing staffing across regional, vertical, and practice silos

• Partner with Practice Leadership and Architecture leadership to align staffing capabilities with delivery demand and strategic growth areas

• Establish capacity planning processes to proactively manage hiring, bench health, contractor utilization, and delivery demand forecasting

• Drive balanced utilization performance while protecting delivery quality and employee sustainability

• Delivery Performance & Margin Management

• Own operational delivery performance across all active customer engagements

• Drive project teams to achieve delivery margin targets, forecast accuracy expectations, and delivery quality standards

• Establish operational governance for project health reviews, delivery escalations, staffing risks, and financial performance management

• Partner with Finance and executive leadership to improve predictability in revenue recognition, staffing efficiency, and project economics

• Ensure delivery teams proactively manage scope, staffing, risks, dependencies, and change control