About this role
About the Role Volunteer Tax Preparer with the AARP Foundation Tax-Aide program provides free tax preparation assistance to eligible individuals, focusing on helping older adults and lower-income taxpayers. This role supports community members by ensuring accurate filings and a positive client experience. What You'll Do
- Provide accurate federal and state tax preparation assistance to clients using IRS-approved software
- Maintain client privacy and confidentiality in all interactions
- Attend required trainings and fulfill scheduled volunteer commitments
- Assist clients with tax questions and referrals as appropriate What We're Looking For
- Interest in helping others and strong communication skills
- Basic math and financial literacy with attention to detail
- Ability to work with diverse clients and follow IRS guidelines
- Willingness to learn and follow program policies Nice to Have
- Prior tax preparation or customer service experience
- Familiarity with tax software Compensation & Benefits
- This is a volunteer position and is not paid
- Benefits include training, professional development, and the satisfaction of serving older adults and the community