Volunteer & Operations Coordinator

Idealist

The Volunteer & Operations Coordinator is a people-centered role focused on volunteer engagement, community relationships, and grocery rescue partnership stewardship. This position serves as a bridge between Renewal Food Bank’s daily operations and community presence by coordinating volunteers, maintaining strong relationships with food rescue partners, supporting outreach efforts, and helping ensure smooth day-to-day operations.

The ideal candidate is outgoing, organized, adaptable, and energized by building meaningful relationships that strengthen Renewal Food Bank’s mission and impact.

Key Responsibilities

• Volunteer Coordination

• Coordinate volunteer scheduling, onboarding, training, and placement across food bank operations.

• Develop a strong understanding of operational workflows to effectively support volunteer deployment.

• Maintain volunteer records, track hours, and support volunteer communication and appreciation efforts.

• Foster a welcoming, mission-driven volunteer experience that encourages long-term engagement and retention.

• Coordinate corporate and community volunteer groups in partnership with organizational leadership.

• Grocery Partner Stewardship

• Serve as the primary relationship manager for existing grocery rescue partners.

• Conduct regular partner check-ins to maintain smooth food rescue logistics and strong communication.

• Coordinate partner appreciation efforts including visits, handwritten notes, recognition opportunities, and stewardship communications.

• Identify opportunities to strengthen existing grocery rescue partnerships and improve operational coordination.

• Represent Renewal Food Bank professionally in all external partner interactions.

• Operations Support

• Assist Operations leadership with volunteer reporting, partnership tracking, and operational data entry.

• Support coordination of food ordering logistics and inventory communication.

• Maintain accurate records within internal systems and CRM platforms.

• Identify and communicate operational challenges and improvement opportunities.

• Other duties as assigned

Qualifications

• Required

• 2–4 years of experience in volunteer coordination, nonprofit operations, community engagement, or related work.

• Strong interpersonal and relationship-building skills.

• Excellent written and verbal communication skills.

• Strong organizational skills with the ability to manage multiple priorities.

• Comfort working in operational and warehouse-adjacent environments.

• Proficiency in Microsoft Office or Google Workspace.

• Willingness to learn and utilize CRM systems including Little Green Light.

• Preferred

• Experience in hunger relief, nonprofit operations, or volunteer management.

• Experience coordinating community or corporate volunteer groups.

• Bilingual skills are a plus.