About this role
Job title: Visual Merchandiser
Our client, a multinational retail store chain, is seeking a capable Visual Merchandiser to manage and execute visual merchandising standards across all their stores in Zambia, ensuring attractive product presentation, strong brand consistency, and sales-driven store layouts.
Key Responsibilities
- Implement and maintain visual merchandising standards across all stores
- Execute window displays, mannequins, wall bays, and focal points
- Ensure store layouts support customer flow and maximise sales
- Conduct regular store visits and VM audits
- Support promotions, seasonal themes, and clearance activities
- Train store teams on basic VM principles and daily upkeep
- Coordinate with Operations and Marketing teams
- Share VM reports with photographs and action plans
- Design and implement eye-catching visual store displays that align with brand standards and marketing strategies, in coordination with central visual merchandiser teams
- Collaborate with the marketing and sales teams to create promotional displays for special events and product launches
- Analyse sales data and customer feedback to evaluate display effectiveness and make improvements
- Maintain product presentation standards and ensure that merchandise is consistently well-stocked and presented
- Monitor industry trends and competitor visual merchandising strategies
- Train and instruct store staff on new visual merchandising techniques and strategies
- Prepare planograms for new stock, events and seasons
- Travel to different store locations to implement merchandising concepts and assess display success
Requirements
- Diploma or Degree in Fashion, Design, VM, or Retail Management preferred
- 3–6 years of experience in visual merchandising (retail / fashion preferred)
- Experience handling multiple stores is an advantage
- Strong knowledge of visual merchandising principles
- Creative eye with strong attention to detail
- Sales-oriented and commercially aware
- Strong communication and training skills
- Willingness to travel across Zambia to retail stores
- Ability to work in a fast-paced retail environment
- Valid Drivers licence