Visitor Information Program Assistant I - Kahului (Delegated)

VISITOR INFORMATION PROGRAM ASSISTANT I -KAHULUI (DELEGATED)

Salary

See Position Description

Location

Island of Maui

Job Type

Permanent Full-Time

Job Number

DOT-AIR-2026-42

Department

Transportation - Airports

Division

Visitor Info Prgm

Opening Date

10/01/2026

Max Number of Applicants 30

Description

Benefits

• Questions

• Recruitment Information

• Recruitment Number: DOT-AIR-2026-42

• THIS JOB POSTING WILL REMAIN OPEN UNTIL 30 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.

• The immediate vacancy is located at the Kahului Airport.

• Salary: $3,266 to $4,139 per month (SR-08, Steps C-I) Level I

• Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

• Shift work: Applicants must be willing and able to work rotating shifts, including evenings, weekends and holidays.

• This posting is for the State of Hawaii, Department of Transportation (DOT). If you have any questions regarding this civil service recruitment, contact our Personnel Office.

• The Department of Human Resources Development - State Recruiting Office will refer all inquiries regarding this civil service recruitment to the DOT Personnel Office.

• Duties Summary

• The Visitor Information Program Assistant I is responsible for greeting, welcoming, and assisting the traveling public at the Kahului Airport, for providing information of interest to visitors to encourage travel to the major islands in the Hawaiian chain; and for incidentally performing various clerical duties and other related duties as assigned.

• To view the Class Specification in its entirety, please CLICK HERE.

• Minimum Qualification Requirements

To qualify, applicants must meet ALL of the following requirements:

• Basic

Experience

• Applicants must possess experience which demonstrated the ability to read, understand and follow oral and written instructions, and a high degree of verbal skill. This requirement may also be met with the possession of a high school diploma or equivalent.

• General

Experience

• One (1) year of work experience which demonstrated positive evidence that applicants possess patience, tact, and an even temper in meeting and dealing with others.

• Driver's License: Applicants must possess a valid driver's license at the time of appointment.

• Substitutions Allowed: Relevant substitutions as described in the complete Minimum Qualification Requirements will apply.

• The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Minimum Qualification Requirements in its entirety, please CLICK HERE.

• Security Identification Display Area (SIDA) Clearance - Federal Criminal History Records Check: In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the airport must undergo a pre-employment fingerprint-based criminal history record check. In order to be granted the SIDA clearance, prospective employees must not have been convicted, or found "not guilty by reason of insanity," of a disqualifying criminal offense within ten years from the date of the application. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding ten years.

LEGAL AUTHORIZATION TO WORK:

• The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

• Other Information

• The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call the DOT Personnel Office for assistance.

• ELECTRONIC NOTIFICATION TO APPLICANTS

• The Department of Transportation will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications.

• Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

• TESTING INFORMATION

• The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

• In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

• Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

• PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM

• The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: Public Service Loan Forgiveness | Federal Student Aid

• CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the DOT Personnel Office's Levels of Review.

• YOUR JOB BENEFITS WITH THE STATE OF HAWAI'I

• The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.

• A summary of these benefits, which is based on full-time employment, is listed below.

• Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.

• With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.

• Paid Holidays

• You may be eligible for 13 paid holidays each year; 14 holidays during an election year.

• Paid Vacation

• You may earn vacation leave at a rate that other employers find tough to match – 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.

• Paid Sick Leave

• You may earn sick leave at the same rate as vacation – 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.

• Other Leaves

• Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a