Visitor Information Program Assistant I (Delegated)

State of Hawaii Civil Service Jobs

Description

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• VISITOR INFORMATION PROGRAM ASSISTANT I-KONA (DELEGATED)

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• VISITOR INFORMATION PROGRAM ASSISTANT I-KONA (DELEGATED)

Salary

$3,266.00 - $4,834.00 Monthly

Location

Island of Hawaii

Job Type

Permanent Full-Time

Job Number

DOT-AIR-2026-39

Department

Transportation - Airports

Division

Airports

Opening Date

09/15/2026

Closing Date

Continuous

Max Number of Applicants

30

Description

Benefits

• Questions

• Recruitment Information

• Recruitment Number: DOT-AIR-2026-39

• THIS JOB POSTING WILL REMAIN OPEN UNTIL 30 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.

• The immediate vacancies are located at the Ellison Onizuka Kona International Airport.

• Salary: $3,266 to $4,139 per month (SR-08, Step C to I)

• Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

• Shift work: Applicants must be willing and able to work rotating shifts, including evenings, weekends and holidays.

• This posting is for the State of Hawaii, Department of Transportation (DOT). If you have any questions regarding this civil service recruitment, contact our Personnel Office at, Monday - Friday, 7:45 am - 4:30 pm (HST).

• The Department of Human Resources Development - State Recruiting Office will refer all inquiries regarding this civil service recruitment to the DOT Personnel Office.

• Duties Summary

• The Visitor Information Program Assistant I is responsible for greeting, welcoming, and assisting the traveling public at the Lihue Airport, for providing information of interest to visitors to encourage travel to the major islands in the Hawaiian chain; and for incidentally performing various clerical duties and other related duties as assigned.

• To view the Class Specification in its entirety, please CLICK HERE.

• Minimum Qualification Requirements

To qualify, applicants must meet ALL of the following requirements:

• Basic

Experience

• Applicants must possess experience which demonstrated the ability to read, understand and follow oral and written instructions, and a high degree of verbal skill. This requirement may also be met with the possession of a high school diploma or equivalent.

• General

Experience

• One (1) year of work experience which demonstrated positive evidence that applicants possess patience, tact, and an even temper in meeting and dealing with others.

• Driver's License: Applicants must possess a valid driver's license at the time of appointment.

• Substitutions Allowed: Relevant substitutions as described in the complete Minimum Qualification Requirements will apply.

• The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Minimum Qualification Requirements in its entirety, please CLICK HERE.

• Security Identification Display Area (SIDA) Clearance - Federal Criminal History Records Check: In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the airport must undergo a pre-employment fingerprint-based criminal history record check. In order to be granted the SIDA clearance, prospective employees must not have been convicted, or found "not guilty by reason of insanity," of a disqualifying criminal offense within ten years from the date of the application. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding ten years.

Legal Authorization to Work:

• The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

• Other Information

• The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call the DOT Personnel Office for assistance.

• ELECTRONIC NOTIFICATION TO APPLICANTS

• The Department of Transportation will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications.

• Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

• TESTING INFORMATION

• The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

• In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

• Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

• YOUR JOB BENEFITS WITH THE STATE OF HAWAII

• The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.

• A summary of these benefits, which is based on full-time employment, is listed below.

• Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.

• With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.

• Paid Holidays

• You may be eligible for 13 paid holidays each year; 14 holidays during an election year.

• Paid Vacation

• You may earn vacation leave at a rate that other employers find tough to match – 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.

• Paid Sick Leave

• You may earn sick leave at the same rate as vacation – 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.

• Other Leaves

• Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.

• Health Insurance

• The State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website for coverage and options.

• Group Life Insurance

• The State provides a free life insurance policy for employees.

• Retirement Plan

• The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who hav