Virtual Desktop Administrator

Job Title: Virtual Desktop Administrator

Location: Omaha, Nebraska (Remote)

Role Overview

This organization is seeking a professional Virtual Desktop Administrator to drive the design, implementation, and optimization of virtual desktop environments. The successful candidate will leverage technical expertise to develop innovative infrastructure solutions that improve operational efficiency and enhance user productivity. Responsibilities include managing projects independently, contributing to continuous process improvements, and providing technical guidance and mentorship to support staff and professional colleagues.

Key Responsibilities

• Manage specific projects and core processes related to virtual desktop infrastructure with limited supervision.

• Contribute to process improvements within the broader IT infrastructure domain.

• Ensure effective execution of core activities within the virtual desktop environment to achieve key operational metrics.

• Adapt departmental plans by applying in-depth knowledge of virtual desktop technologies and related IT disciplines.

• Recommend innovative solutions and best practices to enhance user experience and align with strategic objectives.

• Perform complex virtual desktop management, performance analysis, and troubleshooting.

• Conduct root-cause analysis on complex technical issues where clear precedents may not exist.

• Follow functional policies and procedures to execute tactical plans within the virtual desktop domain.

• Provide technical leadership, acting as a resource and mentor for less experienced colleagues.

• Required Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field is required. A Master's degree is preferred.

• Experience: Eleven to fourteen years of position-related experience in virtual desktop engineering or a related IT discipline is required.

• Technical

Skills

• Profound expertise in virtual desktop infrastructure (VDI) technologies including VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft AVD is required. Proficiency in scripting and automation utilizing PowerShell for VDI environment management is essential. Candidates must possess a strong understanding of operating systems (Windows and Linux), Active Directory, Group Policy, profile management solutions, and hybrid cloud architectures. Advanced analytical and problem-solving skills are necessary to diagnose and resolve connectivity and performance issues.

• Preferred Qualifications

• Experience with cloud-based VDI solutions in large enterprise environments.

• Demonstrated ability to communicate complex technical concepts to diverse audiences clearly.

Benefits

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an employee stock purchase program and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a Health Savings Account, an Employee Assistance Program with up to several free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.