About this role
About the Role Live Nation VIP Club Staff at VB Amphitheater provide excellent and personalized guest service to ensure an unforgettable experience. This role may be asked to work in other Live Nation owned and operated venues, including Coca-Cola Roxy, Buckhead Theatre, Ameris Amphitheater, Cellairis Amphitheater, and Cadence Bank at Chastain Amphitheater. What You'll Do
- Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage
- Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas
- Assisting guests regarding the timing of the supporting acts and headliner acts
- Providing assistance to all positions and communicating effectively with others to enhance guest experience
- Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests
- Constant observation of lounge area, upholding the ambiance of the lounge or seating section
- Exhibiting articulate vocabulary with the ability to adapt and socialize with audience
- Presenting exemplary and professional appearance
- Anticipating guests’ needs and providing superior service What We're Looking For
- High School Diploma or equivalent
- Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
- Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Must have a flexible schedule
- Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa