About this role
VIE Online Retail Performance Project Manager
Hybrid Amsterdam Full time
JR134240
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Main purpose As a V.I.E. Online Retail Performance Project Manager within the Europe Region, you will support the performance tracking and reporting of Online Retail activities across European markets, covering both Web and CRC channels. Working closely with local markets, Finance and cross-functional teams, you will contribute to sales planning, forecasting and budget processes, while providing relevant analyses and insights to support business performance and decision-making. This V.I.E. assignment is a 12-month contract based in Amsterdam, with an ideal start date in January 2027.
Are you a good match? For this V.I.E., we are looking for a candidate with a strong academic background in Business, Finance, Retail or a related field, ideally combined with a first significant professional experience. You demonstrate strong analytical and financial skills, with the ability to interpret data and translate it into clear business insights and recommendations. You are rigorous, organized and comfortable working with multiple stakeholders in an international environment. You have excellent command of Excel, and knowledge of Power BI or FP&A tools would be a strong plus. Fluency in English is required, while an additional European language would be appreciated. You are proactive, detail-oriented and solution-driven, with strong communication and presentation skills. Previous experience in Luxury, Retail, Finance or Consulting would be considered a plus.
What are we expecting from you? In this role, you will be responsible for the following:
- Build and maintain regional performance dashboards, ensuring consistency across markets and tools.
- Consolidate and analyze weekly and monthly Online Retail performance across European markets for Web & CRC.
- Identify key trends, risks and opportunities and translate them into actionable recommendations.
- Coordinate with CRC Managers on operational KPIs and contribute to monthly business reviews.
- Consolidate market-level forecasts into a regional view and monitor performance against budget.
- Act as a key point of contact between markets and Finance on Online Retail performance topics.
- Contribute to improvements in reporting tools and dashboards and analyze market and competitor benchmarks to identify best practices.