Vice President, Network Operations Engineering (NOE)

About the Role As a Vice President, Network Operations Engineering (NOE), you will lead the transformation of traditional Network Operations (NOC) into a modern, engineering-led Network Operations Engineering function. This role blends operational leadership with engineering discipline, focusing on automation, reliability, and AI-driven operations to deliver highly resilient, scalable network services. The NOE org is evolving from reactive incident management to a proactive, automation-driven operating model with emphasis on continuous service improvement and ownership of production environments. What You'll Do

• Drive NOC → NOE Transformation: Lead the transition from a traditional shift-based NOC to an engineering-led, automation-first operations function; establish a culture of ownership, accountability, and continuous improvement; shift focus to proactive prevention and reliability engineering; align operations to Platform Engineering principles and product-based delivery models
• End-to-End Network Operations Ownership: Own 24x7 global network operations ensuring stability, performance, and availability; lead incident management and command-center coordination across regions; ensure rapid detection, triage, and recovery; drive consistent operational execution across global teams
• Automation, AI, and Operational Engineering: Build and scale automation frameworks, runbooks, and auto-remediation pipelines; drive AI-enabled operations (AIOps) adoption including predictive alerting and intelligent triage; reduce manual effort and shift workloads toward engineering and system improvement; deliver measurable improvements in automation coverage and MTTR
• Reliability, Observability, and Performance Engineering: Define and track operational KPIs (MTTR, incident trends, service stability); establish a data-driven observability and monitoring framework; lead initiatives to improve alert quality and service health visibility; embed reliability engineering practices into day-to-day operations
• Change Execution & Risk Management: Oversee standardized and automated network changes; reduce operational risk through pre-approved patterns, automation, and validation controls; ensure adherence to change management and compliance requirements
• Engineering Collaboration & Platform Integration: Partner with Network Engineering, SRE, Security, and Platform teams; enable seamless handoffs through high-quality operational data, documentation, and incident context; contribute to network modernization, cloud adoption, and infrastructure transformation programs
• People Leadership & Capability Development: Lead and develop a global team of engineers with focus on technical depth, automation mindset, leadership growth, and cross-skilling; transition team from operations-focused to engineering-focused capabilities; foster a culture of innovation, ownership, and continuous learning What We're Looking For
• 10+ years of experience in network operations, engineering, or infrastructure management
• Proven leadership in large-scale, mission-critical network environments
• Demonstrated experience driving NOC transformation and automation initiatives
• Strong expertise in: Network technologies (Cisco, Checkpoint, F5, routing, VXLAN); Cloud platforms (Azure, AWS, GCP); Observability, monitoring, and automation tools
• Experience with AI/ML-driven operations or AIOps platforms
• Strong problem-solving, communication, and cross-functional leadership skills Nice to Have
• Experience with platform engineering principles and product-based delivery models
• Prior exposure to security integration within network operations and modernization programs Compensation & Benefits Our benefits include a wide range of offerings such as a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) to help you relax and recharge. BlackRock operates a hybrid work model, requiring at least 4 days in the office per week with one day remote; some groups may require more in-person time. This structure supports collaboration, learning, and performance while allowing flexibility for employees to grow and contribute effectively.