About this role
Job title: Vice President & General Manager, Goodyear Retail
About the Role Reporting to the MD Americas & Chief Sales Officer Americas Consumer (Executive Committee), the Vice President & General Manager, Goodyear Retail leads the Goodyear and Just Tires retail portfolio across 500+ company-owned locations, shaping strategy, commercial performance, and customer experience. This role provides leadership and development to retail leadership across the region, fostering a high-performance, customer-oriented culture.
What You'll Do
- Develop winning growth strategies that drive revenue and profitability while confirming the brand's iconic positioning in the automotive ecosystem.
- Increase B2C sales via a customer-focused and insight-led approach.
- Identify opportunities for a redefined value proposition and superior service.
- Drive a data/analytics-oriented culture, supporting decisions with ROI analyses and optimizing pricing and business models.
- Lead the end-to-end customer experience, redefining the journey and continuously improving satisfaction.
- Refine operations to increase efficiency, ensure consistency, and deliver extraordinary customer and employee experiences.
- Collaborate across the enterprise and partner with key stakeholders to deliver company-wide objectives.
What We're Looking For
- 15+ years of senior sales leadership experience with deep understanding of the automotive industry and business operations.
- 10+ years in leadership positions accountable for strategy development and execution.
- Experience leading a multi-unit retail operation with at least 300 stores/outlets.
- Previous experience managing a retail organization, preferably in auto or adjacent industries.
- Previous P&L management as part of business leadership experience.
- Proven track record in building and leading high-performing teams.
- Highly strategic, data-driven mindset with the ability to profitably grow a business and execute forward-looking strategies.
- Strong business/financial acumen and knowledge of the competitive landscape.
- Excellent communication, influencing, and motivational skills; an inspirational leader capable of guiding cross-functional, geographically dispersed teams.
- Leadership style aligned with Goodyear Values: Exceptional, Innovative, Relentless, Bold and Leads with a One Team mindset.