Verification Officer

Verification Officer

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Verification Officers perform validation and verification checks for financial information, identification and documents involved in the loan application and review process. The role entails applying our credit criteria and policy to provide high-quality outcomes for our customers and contributing towards our settlement and turnaround time targets.

KEY RESPONSIBILITIES

• Review the declared information, including identity, financial, employment and residential information, against bank statements and other documents to determine validity and accuracy

• Engage with internal and external stakeholders including Customer Operations, Business

• Development Managers and Associates, brokers and employers

• Perform outbound calls to assist applicants and brokers throughout the application

• Verify and validate that all lending policies are adhered to for each application

• Ensure each application complies with responsible lending and AML/CTF requirements

• Clear verbal and written communication with stakeholders to request further information and/or provide an outcome and reasoning

• Adhere to standard operating procedures to ensure efficient processing of applications and turnaround time targets are met

• Ad-hoc tasks as required

SKILLS, QUALIFICATIONS, EXPERIENCE & BEHAVIOURS

Previous lending experience is highly advantageous

Excellent attention to detail and accuracy, with the ability to identify patterns

Sound working knowledge of consumer lending regulatory and compliance requirements

The ability to build relationships and coordinate with internal teams and customers

Professional external verbal and written communication

Ability to effectively communicate outcomes and reasoning to impacted parties

Tech savvy, inquisitive, and the ability to pick up new programmes and processes quickly

Highly adaptable to change

Role type

Legal and Compliance

Role

Others

Location

Uptown Place, Bonifacio Global City, Taguig

Work Schedule

Monday to Friday (9:00am - 6:00pm AEDT / 6:00 AM to 3:00 PM MNL Time)

Shifting Schedule?

No

Shifts with Daylight Savings?

Yes

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About Satellite Office

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.

At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.

Why You'll Love Working Here:

🌟 You’re Valued.

You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.

🚀 You’ll Grow.

From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.

🎉 You’ll Belong.

We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.

🏢 You’ll Work in Style.

Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.

💼 You’ll Work with Global Brands.

We match you with top international clients where you’ll work directly with their teams and make a real impact.

Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.

Apply for this job

Legal and Compliance

· Uptown Place, Bonifacio Global City, Taguig

Verification Officer

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