About this role
Venue Security
Venue Security maintains the safety and security of all staff, artists, vendors, and guests during concerts as well as special events. Venue Security will work concerts & events in the music hall, Foundation Room, and Restaurant space at Citizens House of Blues Boston.
WHAT THIS ROLE WILL DO
- Conduct checks of guests and their belongings with metal detectors and pat downs to ensure that no prohibited or harmful items enter the venue
- Check identification of any guest who appears to be under 30 years of age who are drinking alcoholic beverages inside the venue
- Identify improper behavior and questionable individuals, alerting management
- Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift
- Support venue staff members in handling situations that arise in the cases of disorderly conduct, verbal or physical altercations
- Assist with crowd control, keeping a good flow and avoid crowding
- Prevent and resolve altercations among guests using de-escalation tactics. When required, assist with the removal of guests from the premises
- Setting up and breaking down stanchions, bike racks, metal detectors, etc.
- Safeguard against theft and property damage
- During certain events, assist patrons over barricades
- In the event of a building emergency, be prominent in the safe evacuation of guests and staff under the direction of management
- After events, carry out security rounds of all areas of the facility, ensuring a safe environment and that all guests have cleared the building
WHAT THIS PERSON WILL BRING
Required:
- One year experience working within a security field