About this role
About the Role The Concerts Technology team is seeking a Venue IT Specialist to provide on-site IT and A/V support at Credit Union 1 Amphitheatre. This part-time/seasonal role runs March through October 2026 and focuses on maintaining venue technology, supporting staff, and ensuring critical tech operates during events. What You'll Do
- Provide onsite IT troubleshooting assistance to venue staff (administrative, operations, and production).
- Identify, track, and help resolve recurring issues, escalating to remote support per procedures.
- Act as onsite liaison with remote IT teams for troubleshooting venue technology.
- Serve as the onsite contact and provide access for visiting IT service providers.
- Provide onsite assistance to tour production, helping to establish artist internet connectivity and fulfill IT rider requirements.
- Provide proactive day-of-show IT support to ensure POS, access control, and other tech are ready before gates open.
- Assist with deployment, inventory management, and maintenance of onsite IT equipment including POS terminals.
- Develop and leverage knowledge of the venue network connectivity and deployed technologies.
- Participate in seasonal IT prep, validation, shutdown, and winterization.
- Assist with extending existing venue IT infrastructure or implementing new infrastructure for events such as festivals or private events.
- Ensure proper operation of digital menu boards, digital wayfinding signs, TVs, satellite dishes, and audio systems throughout the venue. What We're Looking For
- Experience with and in-depth knowledge of Apple iOS, Windows, and network technologies.
- Strong communication skills, both oral and written, with a professional style.
- Self-motivated with the ability to troubleshoot independently.
- Highly organized with strong attention to detail.
- Reliable, capable of working independently and with minimal supervision.
- Ability to adapt to a changing and potentially stressful work environment.
- Valid driver's license, access to a reliable vehicle, and a clean driving record.
- Flexibility to work evenings and weekends and extended hours for events and summer festivals.
- Availability to consistently provide event support (shifts may change to meet business needs).