Venue Host
About this role
Venue Host
Purpose Flaminia, the newly opened Italian seafood restaurant by award-winning Chef Giovanni Pilu at Pullman Quay Grand Sydney Harbour, seeks engaging Venue Hosts with solid restaurant experience to front our recently opened team at Pullman Quay Grand Sydney Harbour. High-volume high-end dining relies on charismatic first impressions to set the tone for memorable guest journeys.
Primary Responsibilities
- Welcome guests, manage reservations via SevenRooms, and seat parties efficiently while building rapport and gauging preferences.
- Coordinate table turns, communicate wait times, assist floor team during peaks, and resolve initial guest needs to ensure smooth service flow.
- Greet guests, present menus, offer personalised recommendations on our Italian-focused wine list and seafood specials, and handle orders with attention to dietary needs.
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