About this role
About the Role ICON plc is a world-leading healthcare intelligence and clinical research organization. As a Vendor Manager at ICON, you will support the Clinical Study Team to ensure quality and integrity of processes and data generated by external clinical research vendors. This role focuses on study-level vendor setup and readiness to enable timely study start-up and milestones. What You'll Do
- Lead study-level vendor set-up and readiness activities for assigned vendor categories and ensure vendor deliverables are established to support study start-up and key milestones.
- Provide technical expertise in one or more of the following areas: Central Lab, eCOA, Medical Imaging, ECG, Home Health Care, Patient Recruitment & Retention, Adjudication.
- Provide vendor management expertise to Clinical Study Team for study level vendor strategy and selection support, including defining vendor requirements and evaluating proposals in partnership with Procurement.
- Translate the protocol requirements into vendor-facing requirements and specifications, ensuring alignment of vendor deliverables with study timelines and milestones.
- Ensure vendor set-up documentation is controlled and filed appropriately (e.g. version control and required repository /eTMF filing of vendor-related documents, as applicable).
- Identify gaps and drive continuous improvement of tools, processes and reporting that strengthen and standardize the study team-vendor interface. What We're Looking For
- A minimum of 4+ years of experience in a Clinical Trial Management position at a CRO or Pharmaceutical Organization.
- Bachelor's degree in health, life sciences, or other relevant fields of study.
- At least 7+ years of relevant experience in clinical trial management.
- Broad clinical research experience (e.g. biotech, pharmaceutical or CRO environment) including experience working in Clinical Research Vendors (CROs, central labs, imaging vendors, eCOA providers etc.).
- Understanding of clinical development process and clinical trial operations.
- Knowledge of vendor oversight principles in clinical trials (documentation discipline, quality expectations). Compensation & Benefits
- ICON offers competitive salary and a range of benefits designed to support well-being and work-life balance.
- Various annual leave entitlements.
- Health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings.
- Global Employee Assistance Programme, LifeWorks, providing 24-hour access to a global network of professionals for well-being support.
- Life assurance and flexible country-specific optional benefits (e.g., childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments).
- Visit our careers site to read more about the benefits ICON offers.