About this role
Company Description
The Bosch Group is a global leader in technology and services, achieving annual sales of approximately 90 billion euros and employing over 400,000 associates worldwide. With operations in around 60 countries through 470 subsidiaries and regional companies, Bosch is a major player across four key business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Driven by a commitment to connected living, Bosch develops innovative solutions that improve quality of life globally.
Bosch Automotive Thailand is a key player in the automotive sector, offering a wide range of products and services, including advanced braking systems, vehicle motion components, powertrain solutions, and technologies for electric and hybrid vehicles. With a focus on sustainability and innovation, Bosch Thailand supports the transition to electric mobility and the development of connected, automated, and personalized automotive technologies. The company has achieved significant growth, with a strong commitment to quality, safety, and environmental responsibility. Bosch continues to play a crucial role in Thailand’s automotive industry and its efforts toward decarbonization and sustainable mobility.
We are a dynamic and rapidly growing company committed to innovation and excellence in our industry. Our team is passionate, forward-thinking, and dedicated to achieving our mission. As we continue to expand, we are seeking a vibrant and proactive talent to join our leadership team.
Job Description
Customer 0km/field complaint/receive/handling/report
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Representing customers in the plant (Customer monthly data, Customer audit)
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Contact windows for plant to plant both incoming and outgoing product
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Coordination of the quality tasks during production of prototypes and samples, preparation, testing, reporting and PPAP submission to customer approval for new project and engineering changes. (Controlling of ECR, PCR, New project handling, QC of ESP/ABS assembly,)
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Evaluation of customer complaints and communication to customers. Definition, implementation and follow up of the corrective actions.
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(Customer complaint handling, IQIS input)
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The coordination of the internal and external failure cost calculation. Coordination and follow up of the corrective actions. (Failure cost)
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Relaying customer feedback gathered during customer visits to management in regard to future business plan of customers. (Customer visits)
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To participate on determination of products specific characteristics. (Customer touch point) Other management
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Quality system managements(Work instruction standard, Inspection standard, Customer standard and other (If any)
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Annual budget management.
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Non-Conformity handling and management (Implement OPL and attend to join CIP meeting)
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Safety coordinator and lead team to support all safety events.
Qualifications
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Experience
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Worked experience >5 years in automotive management manufacturing or related fields
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Educational Background
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B.A. Degree of Eleactoince,Industrial Engineer or Relative fields
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Special Skills
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Management experience in Customer Interface, In-Process Quality, and QMS is required.
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Language Proficiency Level
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English: Good Speaking, Listening, and Reading
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Others
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Japaness:Speaking
Additional Information
- Computer skill for all MS-Office (Excel, Words, Power Point, and E-Mail, etc.…)
- Quality Manage System (QMS) has been trained for basic of ISO/IATF16949 , IATF16949 and ISO14001
- Core Tools in QMS also trained for APQP, FMEA & Control Plan, MSA, SPC, PPAP,and VDA,CSR's.