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Value Based Care Manager - Full Time - Wolf River

West Cancer Center
Germantown, TN Posted Oct 1, 2026
Full-time

About this role

Job Title: Value-Based Care Manager

About Us At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

Position Overview The Value-Based Care Manager is responsible for coordinating and managing the care of oncology patients participating in value-based care programs. This role serves as a central point of contact for patients and caregivers, ensuring care coordination, reducing duplication of services, and supporting positive clinical and cost-effective outcomes. Working collaboratively with physicians, nurse navigators, and interdisciplinary teams, the Value-Based Care Manager helps patients navigate the healthcare system while ensuring compliance with program requirements and practice redesign initiatives.

Key Responsibilities

  • Serve as a central point of contact for patients at high risk for complications to ensure coordinated, efficient care.
  • Utilize a collaborative care management process including assessment, planning, facilitation, coordination, evaluation, and advocacy.
  • Work closely with the patient’s primary care team, particularly nurse navigators, to prevent overlap or redundancy in care.
  • Assess patient, family, and caregiver needs and provide education, anticipatory guidance, and resources to reduce barriers to care.
  • Perform appropriate clinical actions within the scope of nursing practice and training.
  • Educate patients on preventive care practices and reinforce individualized care plans to prevent unnecessary admissions and readmissions.
  • Track patient progress and outcomes; adjust care plans as needed in collaboration with oncologists.
  • Schedule appointments, coordinate with physicians and specialists, and arrange outside services to support patient care and well-being.
  • Assist patients in managing chronic conditions, prioritizing healthcare needs, and preventing complications through standardized care protocols.
  • Support care transitions for patients discharged from the hospital, including medication management and follow-up scheduling.
  • Collaborate with provider clinic staff to ensure accurate documentation of staging, oncology/hematology diagnoses, and other relevant clinical information.

Qualifications

  • Education & Experience

  • Required:

  • Bachelor’s degree in Nursing.

  • Minimum of three (3) years of nursing experience.

  • Preferred:

  • Master’s degree.

  • Case management experience.

  • Credential/Licensure

  • Required:

  • Current RN license to practice in the state where work is performed.

  • Skills & Abilities

  • Required:

  • Strong knowledge of healthcare management resources and care coordination services.

  • Excellent verbal and written communication skills with strong problem-solving and conflict resolution abilities.

  • Ability to communicate effectively with patients, families, physicians, and staff at all levels.

  • Proficiency in Microsoft applications (Word, Excel) and understanding of patient privacy and security requirements.

  • Ability to work independently, exercise sound judgment, and manage multiple tasks and projects effectively.

  • Strong organizational skills with the ability to maintain control of workflow in a fast-paced environment.

  • Preferred:

  • Experience working within oncology or value-based care programs.

  • Why West Cancer Center is a Great Place to Work

  • Meaningful Impact: Play a key role in improving outcomes and care experiences for oncology patients.

  • Collaborative Culture: Work alongside multidisciplinary teams dedicated to coordinated, high-quality cancer care.

  • Professional Development: Access ongoing education, training, and opportunities for growth.

  • Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

  • No nights, weekends, or holidays. Comprehensive benefits package.

  • Join Us

  • If you are passionate about care coordination, patient advocacy, and improving oncology outcomes through value-based care, we invite you to apply. Join West Cancer Center as a Value-Based Care Manager and help make a meaningful difference in patients’ lives every day.

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