UX Designer

Job Title: UX Designer

Location: Charlotte, NC (Partial Remote)

Role Overview

This organization is building digital experiences that empower customers across web and mobile platforms. The team requires a Senior UX Product Designer to shape intuitive, impactful experiences that improve customer outcomes and drive business growth across credit card products and customer journeys. In this role, the selected professional will lead complex design initiatives from discovery through delivery, translating customer insights and business needs into thoughtful, effective product experiences. This position also contributes to shared capabilities that strengthen how teams design and deliver products, including design systems, content experiences, and collaborative design processes.

Key Responsibilities

• Lead end-to-end product design initiatives, from discovery and problem framing through concept development, validation, and implementation.

• Proactively drive work forward, navigate ambiguity, identify risks and dependencies, and see initiatives through to completion.

• Translate customer insights, research, competitive analysis, and product data into intuitive, effective experiences.

• Design cohesive customer journeys that connect experiences across products, channels, and the customer lifecycle.

• Collaborate closely with Product, Engineering, Research, and other partners to align priorities and deliver solutions.

• Contribute to shared design capabilities, including design systems, content design, and processes that improve collaboration and consistency across teams.

• Leverage established design patterns and systems to create scalable, cohesive experiences.

• Facilitate workshops, communicate design rationale, and advocate for customer-centered design and Design Thinking.

• Manage multiple initiatives, balancing complexity, priorities, and evolving business needs.

• Required Qualifications

• Portfolio: A portfolio link must be submitted with the candidate resume to demonstrate design capabilities.

• Experience: Strong experience designing digital products and experiences, supported by a portfolio demonstrating interaction design, visual design, prototyping, problem-solving, and meaningful outcomes. Experience independently owning complex design initiatives and partnering across Product, Engineering, and other disciplines is required.

• Technical

Skills

• Ability to translate customer insights and business objectives into thoughtful, effective product experiences, connecting design decisions to business outcomes and measurable impact. Strong communication, storytelling, and facilitation skills, with the ability to articulate design decisions and influence stakeholders, are necessary.

• Preferred Qualifications

• Experience in content design and UX writing.

• Experience in UX research and usability testing.

• Knowledge of design systems and design operations.

• Experience in workshop facilitation and collaborative design processes.

• Understanding of accessibility standards and mobile-first design.

• Curiosity and practical experience applying AI to improve design workflows, accelerate exploration, and increase productivity.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

• Everforth Apex uses a virtual recruiter as part of the application process. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. Privacy policy available on request.

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our accommodations department.