USLI (Consulting – AI Enablement) – Senior Associate

Job title: USLI (Consulting – AI Enablement) – Senior Associate

Location Taguig City, Philippines No. of positions: 1

Position USLI (Consulting – AI Enablement) – Senior Associate

Overview

As an Individual Contributor within USLI Consulting – AI Enablement, you will act as the central point of contact for Consulting AI-related inquiries, ensuring high-quality and consistent service to a broad user base. You will assist Consulting practices in accessing and understanding AI governance and reporting dashboards. This role requires flexibility to handle volume spikes triggered by organizational communications and to adapt to changing priorities. You will monitor AI tool license utilization and consumption trends, notify practices when usage exceeds allocated budgets, and coordinate with stakeholders to connect users with the appropriate teams for issue resolution. You will provide oversight and follow-up on requests and operational activities.

Key Responsibilities

• Act as the primary point of contact for AI inquiries, performing email triage and redirecting users to appropriate resources using templates and FAQs.

• Manage manual provisioning of licenses for AI tools and coordinate with license management teams to ensure proper utilization.

• Track compliance requirements, such as attestation forms, and maintain accurate trackers for issued licenses.

• Support the development of centralized resources like SharePoint sites and knowledge bases to standardize responses.

• Monitor and report on project constraints (Time, Cost, Scope) and maintain project documentation, meeting minutes, and status reports.

• Opportunity to support the build-out of automation solutions for trial management systems (optional).

• Skills and Qualifications

• Exceptional communication skills (written and oral) for managing high-volume email correspondence

• Strong organizational skills with attention to detail in tracking licenses and compliance

• Proficiency in MS Office (Word, Excel, PowerPoint)

• Ability to work effectively as part of a team while managing individual deliverables

• Experience in project coordination and supporting a Project Manager in day-to-day operations

• Exposure to AI tool usage and reporting

• Flexibility to adapt to shifting priorities and evolving business needs

• Demonstrated structured thinking, interpersonal and analytical abilities

• Eye for detail and willingness to adjust responsibilities to align with developing business needs

Requirements

• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change

• Ability to support PM with day-to-day management and smooth operation of various projects

• Organizational context

• Key Relationships: EY leadership across functions, service lines and geographies; EY internal project teams around the world

• EY’s mission: Building a better working world by enabling data and technology-driven trust and growth

• Note: This description does not include How to Apply sections or contact information.