About this role
Job title: Usher/Ticket Taker - Roxian Theatre
About the Role Venue Nation is seeking an Usher/Greeter/Ticket Taker for Roxian Theatre. As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.
What You'll Do
- Greet guests
- Scan guest tickets upon entry to the venue
- Answer guest questions
- Assist guests with locating their seats
- Examine tickets for entry to various seat levels around the venue during the event
- Assist with keeping the venue safe, clean and presentable to the guest
- Resolve guest complaints or problems
- Examine tickets or passes to verify authenticity
- Provide assistance to guests with special needs, such as helping with seat accommodations
- Show CARE by participating in venue recycling efforts before, during and after the show
- Guide guests to exits or provide other instructions or assistance in case of emergency
- May assist in verifying staff credentials to generally restricted areas
- Show CARE by participating in the venue’s sustainability program