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Usher/Ticket Taker

Live Nation
Tinley Park, IL, US
On-site

About this role

About the Role Support guests at Credit Union 1 Amphitheatre by welcoming attendees, scanning tickets, and guiding guests to their seats. This part-time/seasonal role runs from May through October 2026 and focuses on safety, guest service, and smooth event operation. What You'll Do

  • Greet guests and scan tickets upon entry to the venue, ensuring tickets are for the appropriate event.
  • Assist guests with locating their seats.
  • Check tickets for entry into various seating locations throughout the venue during the event.
  • Provide assistance to guests with special needs, such as seating accommodations.
  • Guide guests to exits or provide other instructions or assistance in case of emergency.
  • Assist with guest complaints, giving directions and keeping the venue safe, clean and presentable.
  • Monitor crowd for behavior that needs to be addressed by venue management or law enforcement personnel.
  • Participate in the post-show clean of the venue, including collecting recycling, compost and trash.
  • Partner with fellow crew members at the end of the show to close the venue, which may include picking up and properly storing event equipment.
  • Provide great customer service to all guests to ensure a memorable experience.
  • Perform all other duties as assigned or needed.
  • Must be able to work during all weather conditions since this is an outdoor venue.
  • Position requires constant walking or standing in one place for long periods of time. What We're Looking For
  • Must be at least 16 years of age.
  • Prior work experience not required.
  • Customer service friendly attitude and good communication skills.
  • Ability to perform duties in a professional manner and appearance; ability to make independent and good judgement decisions within proper policies and procedures.
  • Availability on event dates, primarily evenings and weekends.
  • Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
  • Passionate and motivated; driven with an entrepreneurial spirit; resourceful, innovative, forward-thinking, and committed. Nice to Have
  • Not specified in posting. Compensation & Benefits
  • Not specified in posting.

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