About this role
About the Role MIDFLORIDA Credit Union Amphitheatre is seeking an Usher/Greeter/Ticket Taker. As an usher, greeter or ticket taker, you help to ensure safety, maintain the cleanliness of the venue, and engage with guests to assist with their needs before, during and after the show. What You'll Do
- Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examine tickets for entry to various seat levels around the venue during the event.
- Assist with keeping the venue safe, clean and presentable to the guest.
- Resolve guest complaints or problems.
- Examine tickets or passes to verify authenticity.
- Provide assistance to guests with special needs, such as helping with seat accommodations.
- Show CARE by participating. What We're Looking For
- Passionate and motivated individuals with strong customer service mindset.
- Ability to work in a fast-paced live event environment and stand for extended periods.
- Reliable, personable, and approachable with excellent communication.
- Comfortable handling tickets/scanners and addressing guest questions.
- Team player who can adapt to changing guest needs. Nice to Have
- Experience working in live event venues or in roles focusing on guest services or safety (not required).
- Availability to work evenings, weekends, and event nights. Compensation & Benefits
- Perks include free concert tickets, dog-friendly offices, student loan reimbursement and adoption/fertility support.