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User Services Specialist
Occidental College
onsiteUSD 20 - 23 / hour
Los Angeles, California, United States
About this role
Job Duties
- 20% - Coordinates day-to-day Information Desk operations during assigned shifts, including regular opening and closing responsibilities, frontline public service, circulation support, basic troubleshooting, directional assistance, and referrals to other library staff when needed. - (Essential)
- 20% - Provides day-to-day work direction and support to student assistants assigned to Information Desk and User Services operations, including scheduling, onboarding, training, mentoring, assigning routine tasks, answering questions, monitoring service quality, and communicating staffing or performance concerns to the User Services supervisor. - (Essential)
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