User Experience Designer

Job opportunities

Job Overview

Company: Nigeria: IBTC Asset Mgt

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Location: NG, LA, Lagos, Walter Carrington Crescent

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Business Segment: Insurance & Asset Management

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Job Type: Full-time

Compensation: GBP 1,200,000 - yearly

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Job Ref ID: 80456760A-0001

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Date Posted: 10/12/2026

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Job Description

The UI/UX Designer is responsible for creating consistent, intuitive, accessible, and user-centric digital experiences across web and mobile channels. By continually gathering and synthesizing online user feedback, app store reviews, customer survey insights, and usability testing data, the UI/UX Designer addresses friction points, refines interaction flows, maintains the comprehensive BluNest Design System, and supports rapid, continuous initiative delivery within cross-functional Agile Scrum squads. Continuously audit and analyze customer feedback from app store reviews (Google Play, Apple App Store), social media, customer support tickets, and online forums to identify UI/UX friction points. Conduct user research, usability testing, and qualitative/quantitative evaluations to translate user pain points into actionable design improvements.

Qualifications

• Type of Qualification: First Degree

• Field of Study: Visual Arts, Graphic Design, Human-Computer Interaction (HCI), Computer Science, Information Technology, Mass Communication, or a related discipline

• Experience designing for financial services, fintech, banking, payments, lending, customer onboarding, self-service or regulated digital environments.

• Experience as a UX designer, product designer, UI/UX designer, interaction designer or related digital design role.

• Experience conducting or applying user research, usability testing, customer interviews, surveys, A/B testing or behavioural insight to improve digital journeys.

• Experience working in agile or hybrid product delivery teams with Product Owners, Business Analysts, Engineers, QA/UAT and technology stakeholders.

• Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Things
• Convincing People
• Establishing Rapport
• Examining Information
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Managing Tasks
• Producing Output
• Providing Insights
• Pursuing Goals
• Team Working

Technical Competencies:

• Advanced Analytics

• Agile Concepts

• Agile Development

• Agile Estimation and Prioritisation

• Agile Measurements

• Agile Principles

• Automation Acumen

• Automation Delivery

• Automation Enablement

• Automation Literacy

• Big Data Frameworks and Tools

• Business Intelligence

• Client Relationship Management

• Continuous Improvement

• Creative Problem Solving

• Data Analytics & Visualization

• Operations Commercial Acumen

• Programme Management

• Project Administration Skills

• Project Definition

• Project Maintenance

• Project Management (Project Mgmt)

• Project Planning

• Project Reporting

• Solution Design & Enablement

• Stakeholder Management

• Strategic Alignment & Execution

• Our Commitment to Diversity, Equity and Inclusion

• Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.