Used Vehicles Sales Executive

Job title: Used Vehicles Sales Executive

About the Role

The CFAO Mobility division is seeking a Used Vehicles Sales Executive to drive sales of used vehicles in South Africa and contribute to mobility solutions across the dealership network. The role emphasizes customer engagement, sales prospecting, and delivering an excellent customer experience in line with dealership targets.

What You'll Do

• Attend to walk-in customers and respond promptly to telephonic inquiries.
• Invite customers to take a demonstration drive.
• Maintain a high level of customer prospecting and actively engage in business development initiatives.
• Establish a daily call scheduling system to follow up on prospective customer leads.
• Follow up on existing customers according to the company schedule and develop a Spotters network.
• Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/or franchise requirements.
• Ensure vehicle gross profit percentage is aligned with the dealership and/or franchise requirements.
• Introduce customers to accessories and additional services (warranty, service, insurance).
• Ensure correct handover procedures are followed when the vehicle is prepared and delivered as per standard.
• Ensure satisfactory CE levels are achieved as per manufacturing targets.
• Admin: complete documentation in full, maintain records, and collect funds due on delivery.
• Keep demonstrator/company car in showroom condition.
• Attend sales meetings, product updates and training as required; stay updated on motor industry trends.
• Perform ad hoc admin/other responsibilities as required by management.

What We're Looking For

• Grade 12 (or equivalent); tertiary qualification in Sales/Marketing beneficial.
• Minimum 2 years’ sales experience in the motor industry; proven track record with references.
• Good verbal and written communication in English.
• Computer literacy; clean criminal record.
• Valid and unendorsed SA Code 8 driver’s license.
• Contactable referrals.
• Practical knowledge of the sales cycle and the retail motor industry.
• Cold calling experience.
• Neat, professional appearance and behaviour; deadline-driven; able to work under pressure.
• Customer relationship-building skills; effective negotiation and persuasive influence.
• Honest, able to work unsupervised and with a disciplined work ethic.
• Note: Tertiary qualification in Sales/Marketing is beneficial.