Used Car/ Bumper to Bumper Automotive Technician

Used Car/ Bumper to Bumper Automotive Technician - Mazda Carlsbad

Location: Carlsbad, California, United States of America

Category: Operations

AutoNation Mazda Carlsbad

Job ID: JR2026148275

Description

• The Senior Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.

• Join our team of passionate Automotive Service Technicians at Mazda Carlsbad, where your skills are not only valued, but also cultivated for long-term growth and success. We offer a state-of-the-art facility with tenured service technicians and advisors in our busy shop.

• What are the day-to-day responsibilities?

• Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.

• Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.

• Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.

• Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.

• Documenting work performed on each vehicle on the repair order.

• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”

• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.

• Providing an exceptional customer experience to drive loyalty

• How will I know if I am successful?

The performance of a Senior Technician is measured by achieving:

• Targeted production

• Targeted Customer Satisfaction Index

• What are the requirements for this job?

• High School diploma or equivalent

• 2+ years of experience as an automotive technician

• Automotive technical training (varies based on store needs)

• Attention to detail

• Organization and follow-up skills

• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

• A passion for cars and customer service

• What are the opportunities for career growth?

Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:

• Master-Certified Technician

• Service Advisor

• Service Management

• The compensation range for this position is $31.00 to $40.00 per flat rate hour which is a combination of hourly and bonus pay.

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Health, dental, vision insurance plans and maternity benefits

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access discounts through YouDecide

• DRVPNK mission to raise and donate millions of dollars to cancer research and treatment

• AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.