About this role
Upscale General Manager
We are seeking an experienced and hospitality-driven General Manager to join a highly regarded, established NYC restaurant. This is an exciting opportunity for a hands-on hospitality leader to oversee a talented FOH team and play a key role in maintaining exceptional service, guest relationships, and operational excellence.
The ideal candidate will be a polished and personable leader who thrives in a high-touch hospitality environment and enjoys being actively involved in both the guest experience and day-to-day operations.
Benefits
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Comprehensive Medical, Dental & Vision Insurance
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Pre-Tax Commuter Benefits
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401(k)
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Paid Time Off
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Bonus Opportunity
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Dining Discounts at company properties
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Requirements & Qualifications
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5+ years of progressive restaurant management experience, ideally within an upscale, fine-dining, or highly regarded chef-driven restaurant
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Previous experience as a General Manager, AGM, Restaurant Manager, or senior FOH leader
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Proven ability to lead, coach, develop, and hold a team accountable
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Strong understanding of daily restaurant operations, staffing, scheduling, training, and service standards
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Exceptional hospitality and guest-relations skills with a polished, personable presence
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Highly organized with strong attention to detail and follow-through
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Comfortable being hands-on and visible on the floor while managing the business behind the scenes
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Must have experience managing and executing restaurant events and special programming
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Ability to work 5 days per week, approximately 50–55 hours per week
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Must be comfortable working in a fast-paced, high-volume restaurant environment
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Preferred Background & Skills
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Experience in a Michelin-recognized, fine-dining, upscale, or chef-driven restaurant
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Experience working in a high-touch hospitality environment with a strong emphasis on guest relationships
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Experience with Resy, TripleSeat, POS systems, and other restaurant technology
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Strong knowledge of wine, beverage, or fine-dining service
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Experience managing vendors, inventory, purchasing, and restaurant maintenance
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Strong communication skills and the ability to work collaboratively with culinary leadership, ownership, and FOH teams
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A mature, polished, and personable leadership style
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Someone who enjoys the creative and relationship-driven side of hospitality and is excited to contribute ideas for future programming
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JOB ID: 182054